Frequently Asked Questions
Everything you need to know about your Whatwaist order
How do I determine the correct size for my waist trainer?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. We recommend measuring your natural waistline—the narrowest part of your torso—and comparing it to our chart rather than relying on your standard clothing size.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn items in their original packaging with tags attached. For hygiene reasons, garments that show signs of wear, sweat, or scent cannot be accepted.
How long does shipping typically take?
Domestic orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout if you need your items sooner.
How should I clean and maintain my Whatwaist products?
To preserve the integrity of the compression materials, we recommend hand washing your garments in cold water with mild detergent. Always air dry and avoid machine washing or tumble drying, as high heat can damage the elastic fibers.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna for your convenience.